Privacy Policy

1) Who we are

MeshRex is a brand by DebugRex Solutions LLP, providing remote networking & IT consulting services across India and worldwide.

2) Information we collect

• Contact details (name, email, phone) — when you submit our contact form or email us.
• Service details (project scope, device/ISP information you share) — to deliver our services.
• Technical data (IP address, user agent, timestamps) — for security, diagnostics, and rate limiting.
• Booking information — if you schedule via Microsoft Bookings or similar tools.
• Payment metadata — if applicable, processed by a third-party payment provider (we don’t store card numbers).

3) How we use your information

• To respond to enquiries and provide requested services.
• To secure our systems, prevent abuse, and troubleshoot issues.
• To manage appointments, invoicing, and records as required for business operations.
• To comply with legal obligations and enforce our terms.

4) Legal bases (where applicable)

• Contract – to provide the services you request.
• Legitimate interests – security, fraud prevention, improving our offerings.
• Consent – where we rely on it (e.g., optional marketing).
• Legal obligation – record-keeping or compliance requirements.

5) Cookies & analytics

We may use essential cookies for site functionality and limited analytics to understand usage trends. You can control cookies through your browser settings. If we add third-party analytics or pixels, we’ll update this policy accordingly.

6) Sharing your information

We do not sell your personal data. We may share limited data with:

• Service providers (e.g., hosting, email, bookings, payment processors) bound by confidentiality and data protection terms.
• Authorities when required by law or to protect our rights, users, or systems.

7) International transfers

As a remote-first service, your data may be processed in other countries. We take reasonable steps to protect data during such transfers in line with applicable laws.

8) Data security

We implement administrative and technical safeguards (access controls, encryption-in-transit where applicable, least-privilege practices). No method is 100% secure; we continuously improve our controls.

9) Data retention

We retain personal data only as long as necessary for the purposes described here or as required by law (e.g., tax/financial records). When no longer needed, we securely delete or anonymize it.

10) Your rights

Subject to local laws, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing relies on it.
• Port your data in a commonly used format.

To exercise these rights, contact us using the details below. We may need to verify your identity before acting on requests.

11) Children’s privacy

Our services are intended for adults and business users. We do not knowingly collect personal data from children under 13. If you believe a child has provided data, please contact us so we can delete it.

12) Third-party links

Our website may link to third-party sites. Their privacy practices are governed by their own policies; please review those when you visit them.

13) Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.

14) Contact us

Email: contact@meshrex.com

Legal entity: DebugRex Solutions LLP · Operating as MeshRex (remote services)